Understanding the ACC Review Process

If you disagree with an ACC decision, you typically have three months from the date of that decision to submit an ACC review application. 

If more than three months have passed, it may still be possible to file a late application for the ACC dispute and to obtain a resolution. However, you will need to provide a reasonable explanation for the delay. 

Our team offers ACC claims assistance to evaluate your situation, advise on the likelihood of a late application being accepted, and help prepare and lodge the review application, including gathering any necessary supporting evidence.

Once your ACC review application has been submitted, we will obtain complete copies of your ACC claim file along with any relevant documentation. 

After reviewing the material, we will provide you with an initial assessment of your case. 

This assessment will include our views on its merits, the identified strengths and challenges, as well as the recommended next steps for your ACC Review and/or claims assistance. We will also outline options available for ACC dispute resolution to effectively progress your matter.

Strong medical evidence is often the key to achieving a successful ACC dispute resolution. Our team can assist with obtaining the necessary specialist reports and expert opinions to effectively support your ACC Review Application, all at no cost to you! 

We collaborate closely with a diverse network of trusted medical specialists and can manage the entire process for you, including obtaining and submitting reports for your ACC Review Application. 

In many cases, we also arrange for the funding of medical reports upfront, eliminating the need for you to cover these costs while your case is being prepared. 

These report costs are reimbursed by ACC according to regulations at the conclusion of the ACC Review.

Once we have gathered the necessary evidence, we will submit it to ACC and/or the independent reviewer, along with written submissions that support your case and advocate for a change in the decision as part of our ACC claims assistance. 

If compelling new evidence is provided, ACC may reconsider its position and amend the decision prior to the ACC review application proceeding. This could lead to an earlier resolution through effective ACC dispute resolution.

If ACC changes its decision after reviewing the new evidence, the matter will typically be resolved at that stage. 

However, if ACC does not adjust its position, we will move forward with preparing your case for the formal ACC review Hearing.

This process includes drafting comprehensive legal submissions, compiling supporting evidence, making legal arguments as to why your case should be preferred ovcer the case presented by ACC and ensuring all necessary documentation is filed with the independent reviewer as part of your ACC Review Hearing.

The review hearing is the final stage of the ACC review application process. It provides you with an opportunity to present your evidence, explain your circumstances, and provide direct evidence for your ACC Review Application before an independent reviewer.

Our advocates will guide you through every step of the hearing process, ensuring you are fully prepared and understand what to expect. 

We will present legal submissions on your behalf, address the evidence, and advocate for your position throughout the hearing, particularly regarding your desired outcome at review.

After the hearing, the independent reviewer will evaluate all of the evidence and submissions before issuing a written, legally binding decision. Typically, this decision is released within 28 days of the hearing, concluding your ACC review application.